Monitoring and Logging
We help companies support complex IT infrastructures
We provide infrastructure management services and solutions that help companies support complex IT infrastructures while preserving their integrity and ensuring their security and adaptability to changing business requirements.
Cloud Optimization Services
Cloud optimization services are a vital component of modern businesses that depend on the cloud. We offer a suite of cloud optimization services designed to help you make the most out of your cloud infrastructure.
Cost Optimization
Our team will work with you to identify cost-saving opportunities across your cloud infrastructure. We will help you reduce costs while maintaining the performance and reliability of your infrastructure.
Performance Optimization
We will work with you to identify performance bottlenecks and optimize your cloud infrastructure to improve application performance and speed.
Security Optimization
Our security experts will assess your cloud infrastructure for vulnerabilities and work with you to implement security best practices that help to mitigate the risk of cyberattacks.
Automation
We will help you automate your cloud infrastructure to reduce the time and effort required to manage your cloud environments. Our team will work with you to develop and implement automation tools that improve efficiency and reduce errors.
Monitoring and Analytics
Our monitoring and analytics services provide you with real-time insights into your cloud infrastructure. We will help you set up monitoring tools and dashboards to keep track of key performance metrics, identify potential issues, and respond quickly to incidents.
Backup and Disaster Recovery
We will help you develop a robust backup and disaster recovery strategy that ensures your data is safe and your applications are available in the event of a disaster.
Migration and Optimization
Our team will work with you to migrate your existing applications and infrastructure to the cloud. We will also help you optimize your cloud infrastructure to improve performance and reduce costs.
Risk mitigation
Risk management is a key aspect of our managed IT services. Our team can help resolve various infrastructure issues, whether it's related to technology or security. We take a strategic approach to minimize future risks and implement adequate preventive measures to mitigate potential disruptions to enterprise operations. Our services include:
Disaster recovery orchestration
Computing power redistribution
Network connectivity restoration
Infrastructure components re-architecting
Computing capacity increase
Stress testing execution
Data storage and access issue resolution
Security issue response
3-Step Infrastructure Optimization
Step 1: Monitoring
Explore the infrastructure hierarchy to gain a full understanding of all components.
Access the state of all infrastructure components to identify potential areas for optimization.
Identify infrastructure optimization opportunities to improve efficiency and reduce costs.
Step 2: Architecture
Develop a target IT infrastructure model to guide decision-making.
Agree on change management procedures to ensure consistent and effective changes.
Outline the infrastructure domain roadmap to achieve the target model.
Step 3: Optimization
Implement enhancements and necessary configurations to improve infrastructure performance.
Automate system cloning, copying, and refreshing to save time and resources.
Establish a consolidated approach to infrastructure management for greater efficiency.
Use smart solutions for managed IT services, including built-in machine learning features to improve incident detection, pattern recognition, and disaster prevention.
Smart IT Operations Management Solutions
Our solutions provide built-in Machine Learning (ML) features that enable IT operations teams to handle large volumes of collected and processed IT telemetry, such as events, alerts, traps, and messages. These features include:
Incident detection and classification: Quickly distinguish valuable metrics from thousands of events generated across the environment.
Pattern recognition: Understand how scattered events are connected within specific situations.
Disaster prediction and prevention: Detect service-affecting issues before they hinder operations or end users start alerting to them.
Professional IT Toolkit
Our solutions provide IT managers with the tools they need to handle daily infrastructure monitoring and troubleshooting tasks, including:
Centralized monitoring:
Capture and analyze events from all apps and domain-specific infrastructure monitoring tools in a central hub.
Noise reduction:
Minimize or eliminate event storms through de-duping, blacklisting, threshold adjustments, and alert correlation.
Event classification:
Inspect millions of events in real-time, automatically detecting abnormal events to trigger relevant alerts.
Analysis of recurring situations:
Analyze and score all situations mathematically, comparing them against known past issues to facilitate decision-making.
Process Outline
Assessment
We evaluate the current state of both the software and infrastructure that require management.
Scoping
Together with the customer, we determine the scope, budget, and duration of the engagement.
Team Building
We carefully select a team of qualified professionals to manage the project.
Service Level Agreement (SLA)
We formalize the terms and conditions of the collaboration through a comprehensive SLA.
Delivery Process
We provide flexible on-demand or ongoing services in line with the agreed-upon SLA to ensure the successful management of the project.